FREQUENTLY ASKED QUESTIONS
How does the lash+brow serum work?
Applying the lash+brow serum directly to your lashes and brows strengthen the hair follicles and nourishes the roots to produce healthier longer, thicker lashes and overall hair growth. Typical lash+brow treatment lasts as long as the life phase cycle, which varies from person to person but is typically 90-175 days.
Is the lash+brow serum for everyone?
It sure is! This serum can be used by both male/female and is especially recommended to those whose lashes are short &/or brittle, whether that is due to an illness, lash extension treatment etc. Anyone who is trying to achieve natural longer, fuller, healthier lashes and brows will benefit from this serum.
Is the lash+brow Serum Safe? What are the ingredients?
Yes! The lash+brow serum is an all natural plant-based proprietary blend of the highest quality therapeutic grade essential oils, vitamins, peptides, and conditioning ingredients. Real ingredients for real results. Since this vegan friendly serum is formulated without gluten, parabens, sulfates, phthalates, &/or any other scary toxic chemicals it is safe for all ages and skin types. It is always suggested to use discretion and speak with a medical professional or healthcare provider regarding any potential concerns.
Can the lash+brow serum be used on lower lashes?
Yes! You can apply the serum on both upper and lower lashes + eyebrows.
How long does one tube of lash+brow serum last when using AM + PM, daily?
One tube of the lash+brows serum should last you approximately six months, possibly longer if applied twice daily.
Can I apply mascara after I apply the lash+brow serum?
Yes. After applying the serum it is suggested to wait about 2-3 minutes, then you can apply your makeup per usual!
Is the Lash+Brow serum safe to use while pregnant or undergoing chemo/radiotherapy?
Yes. This serum is safe for pregnant and breastfeeding mama’s as well as those undergoing chemo/radiotherapy treatments. However, it is always suggested to use discretion and speak with a medical professional or healthcare provider regarding any potential concerns.
Does the lash+brow serum contain parabens?
NOPE! This vegan friendly, cruelty-free serum is formulated 100% without gluten, parabens, sulfates, phthalates, &/or any other scary toxic chemicals.
do i have to change up my beauty routine when using the lash+brow serum?
Nope! After cleansing the face, it is suggested to apply the lash+brow serum first, wait 2-3 minutes, and then continue with routine per usual.
When will I see results?
We are all uniquely made so everyone's results will vary; however, we have had some users share that they saw progress within seven days, while others may have seen progress after 2-4 weeks or longer. Depending on how damaged the lashes are from environmental, structural &/or underlying factors, the speed of results may vary from person to person and is crucially contingent upon consistency.
what if I forget to apply the lash+brow serum? Can I apply it more than twice a day?
It is ok if you forget; however, consistency is the key to successful results. If you miss more than one application, the time in which you will see results will be that much longer.
You can absolutely apply the serum more than twice a day. The more applications, the better + faster results. The only side effects will be longer, fuller lashes!
What happens if I stop using the lash+brow serum?
Once you have achieved the healthy, long, luscious lashes you have been working for, it is recommended to continue using the lash+brow serum in efforts to maintain those awesome results. The serum will continue to strengthen + condition your lashes+brows!
How long does it take to ship? And how do you ship the lash+brow Serum?
Processing time is usually 1-2 business days. USA orders are shipped USPS First Class and take approximately 3-5 business days. International Orders are also shipped via USPS first class and may take 10-21 business days depending on customs.
What is the Exchange // return + refund policy?
Due to the nature of the product(s), all sales are final and ineligible for exchanges, returns &/or refunds.
Is Wholesale Pricing Available?
Yes! Visit our Shop or send us an email for details!